Telecommunication

The design engineer determines the requirements and architecture for the company’s telecommunications networks. He/she is responsible for the proper operation and quality of the network, and contributes to network upgrades.

Technical analysis and costing

• Identifies and analyses the customer’s requirements
• Calculates the associated costs
• Benchmarks existing solutions
• Lists the features requested by the customer
• Recommends the technical solution that best fits the customer’s requirements

Design

• Designs system architectures
• Suggests options for upgrading and streamlining legacy systems
• Ensures at all times that the delivered system is consistent with the legacy system
• Produces system architecture diagrams
• Keeps the IT systems map up to date

Acceptance

• Recommends relevant testing procedures (unit tests, integration tests, acceptance tests)
• Reviews the implementation of testing plans or approves the use of indicators

Technology watch

• Keeps abreast of new languages, existing technical solutions, new tools, etc.
• Pre-empts disruptive innovations and technical developments

Technology awareness-raising

• Arranges presentations on innovative technologies
• Produces models to demonstrate and confirm the strengths and weaknesses of various technologies and solutions

The roll-out project manager oversees site construction and upgrade projects, meeting the capacity, coverage and service quality requirements set out in the architecture documentation.

Preparatory work

• Assesses potential sites and determines the location of base stations, towers and cables, or classifies network infrastructure sites
• Oversees and negotiates installation arrangements (rights of way, leases) for telecoms network infrastructure sites (towers, masts, cables, etc.)

Roll-out project management

• Identifies and sequences project-related tasks and activities
• Draws up an optimised schedule
• Monitors progress and makes adjustments as and when required
• Assesses risks
• Recommends preventive and remedial measures as required

Service provider management

• Selects service providers and/or suppliers
• Negotiates and signs contracts with service providers and/or suppliers
• Oversees the contractual and operational aspects of subcontracting

Prepares technical documentation

• Prepares the general engineering document for each future network component (functions, protocols, sizing and implementation rules)
• Prepares the detailed engineering documentation (installation and configurations, nominal technical configurations for equipment)
• Prepares the manufacturer specifications (equipment specifications)
• May be involved in tendering processes

Special working arrangements: This role involves travel

The support engineer ensures that the network remains available 24/7. He/she detects and analyses network operation issues and orders repair or restoration work in order to maintain agreed capacity levels.

Network supervision

• Supervises the telecoms network 24/7
• Detects and analyses incidents
• Gauges the impact for customers
• Orders call-outs for operations or support technicians (levels 1 and 2)

Incident management (level 1 and 2)

• Identifies incidents
• Implements appropriate remedial measures in order to resolve the problem
• Oversees call-outs

Preventive maintenance

• Suggests improvements to the preventive aspects of operating methods and procedures

Service provider management

• Selects service providers and/or suppliers
• Negotiates and signs contracts with service providers and/or suppliers
• Oversees the contractual and operational aspects of subcontracting

Special working arrangements: This role involves working on-call and staggered hours

The telecoms network operation technician handles preventive and curative maintenance and upgrade tasks for telecoms equipment and network site infrastructure.

Curative maintenance

• Receives and analyses fault and malfunction reports
• Diagnoses the nature and cause of faults
• Carries out repairs on site
• Calls in technical specialists for support if required
• Monitors work by external contractors
• Applies safety rules and guidelines

Upgrades

• Contributes to major network expansion or modification work
• Contributes to site improvements and upgrades (e.g. site access)

Preventive maintenance

• Contributes to site and equipment maintenance work
• Performs regulatory checks and inspections

Special working arrangements: This role involves working on-call and staggered hours, travel to sites and working outdoors and at height